BPO (Business Process Outsourcing)

We provide BPO Service:

With the growing demand of economy, BPO is a growing sector worldwide with an industry worth over$500 Billion pent-up demand. India, Sri Lanka, Bangladesh and Philippines are currently leading the worldwide BPO industry.

WHY BANGLADESH?

Bangladesh is known for one of the competetive labor provider in the world with the highest level of quality product delivery. We are well known worldwide for Garments product manufacturing, IT outsourcing, BPO outsourcing, manpower exporting and so on.


To capture the worldwide BPO industry Bangladesh has the following advantages -

Competitive cost advantage over other emerging countries.

Declared as a thrust sector by the Government of Bangladesh.

Located in geographically advantageous location in terms of Time Zone.


It is equally effective whether you are considering the cost savings and economic efficiencies of BPO (business process outsourcing). In fact, it would not be unusual for you to discover that about 50% percent or more may reduce your costs.

CONSIDER THESE QUESTIONS:

Are you using too many resources on content/data entry and processing?

Too much time on daily operations?

You are handling enormous data?


If you are looking for services for your business then you are at right place because -

We offer scalable, cost-effective solutions for your non-core functions

You will save around 50% costs

You will find it possible to spend more time doing more works that are creative and reduce your overheads

Quality is an assurance you will get and it is the main driving factors to us

With our strong business processes, a well-qualified data entry and processing team, robust infrastructure and security measures, you can be assured that your work is in safe hands.

We can handle any amount of data/content no matter how enormous it is.

We offer a wide range of data/content services designed to suit a wide range of businesses.

We take care of quality work & privacy when processing with these data and providing with the desired format as per the requirement.

You can have free sampling done to ensure our quality and communication standards with us.

We will be providing our high level of accuracy, timely deliveries and confidentiality. We understand that data has to be highly accurate since it will be used to make decisions that have a long-term effect on the business. For this reason we ensure that any data/content we enter/process on behalf of the client meets the highest accuracy standards. We do checking every data entered several times to ensure that there are no errors in it.

IT WILL SAVE YOUR COST OF:

Hourly Employment salary

Employee Benefit Cost

Administrative Cost

Equipment Cost

Rental Cost

Payroll Taxes

OUR KEY SERVICES INCLUDE BUT NOT LIMITED TO THE FOLLOWING:

Internet Research

Catalog Data Entry

Product Data Entry

Content Moderation

Images/Videos Processing

Web Crawling

Online Data Entry

Offline Data Entry

Handwritten Data Entry

Numeric Data Entry

Captcha Entry

Email Mining

Customized List Making

Data Entry using Remote Desktop

Data Entry from Directories, Papers, Books, Magazines, etc.

Medical Billing Data Entry

Order Verification

Records Processing

Claims Processing

Insurance Claim Data Entry

Survey Data Entry

Legal Data Entry

PDF to Excel Data Entry


Our experiences and expertise:We have experience since 2008; we are one of the expert team in Bangladesh.

Agreement: If you have this type of work throughout the year then you can be our partner without any fund investment; just we need a valid agreement of your work order for a certain period.

OPERATION PROCESS

01. DISCOVERY

Our Implementation Manager will work with you and your team to learn your particular operations, processes and requirements. Using your company's New Employee Manual, we will develop a profile tailored to your company's needs. Don't have one? Don't worry; we will work closely with you to create specific criteria that are aligned with your current procedures.

02. PLANNING & SCHEDULING

Together, we will outline and develop a Project Plan with metrics-based scorecards. This means that we will have clearly defined goals and targets. Being engineers at heart, we believe that you can't manage what you can't measure. You will be able to measure your success in both the short term and long term. Implementation will on your schedule. It is our goal to deliver quality work in a timely manner. We are at your disposal.

03. EXECUTION

Our team operates as an extension of your business. It's our job to find and train the right people who can best suit your company's needs. It's our responsibility to make sure that we are compliant with your company's procedures, systems, paperwork, reporting, etc. Employees will be monitored with Key Performance Indicators.

04. CONTROLLING & MONITORING

During and after employee training, we will closely monitor production and be available to help with trouble-shooting. We strive to anticipate any issues that may arise. Our first focus will be quality; then quantity. We realize that work done well is far superior than work simply done. Next, the focus will turn to streamlining the process, increasing productivity and value. We want to be your Strategic Partner, doing our part to make your business succeed. We will communicate clearly, openly, and frequently with you.

05. DELIVERY

We will work with you to deliver status updates, reporting, continuous improvement suggestions, issues, and opportunities. Using metrics-based scorecards, we will both be able to clearly see how we are meeting your goals, and will be flexible should your goals change. Over time, leadership team will also recommend ways to further improve the process for increased quality and productivity.


We do believe that outsourcing data entry/processingof key documents will not be an easy decision to make and you as a customer will be having a lot of concerns and questions regarding the outsourcing services. We appreciate your willingness to reach us in case of any query regarding your requirements for data entry and processing services.

Pricing:

Using the Commoner Web platform lowers your Total Cost of Ownership with a higher level of productivity, the flexibility and efficiency of crowdsourcing, and the ability to mirror business needs on-demand on a daily basis.The Commoner Web platform is inherently more efficient, and that translates into significant cost savings for you. In fact, in most cases Commoner Web saves clients 25% over traditional customer service solutions.

We encourage our client to pay us by Pay per Unit Pricing:

In this pricing model, we will offer you a unit-based set rate and you will have to pay for the service, depending on the amount of your usage. It's a fair pricing model and you will pay for what we have agreed for.

However, we are very flexible to set our price for the BPO service on the basis of the type of projects.